Infrastructure management is the management of essential operation components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness.
- Reduce duplication of effort
Ensure adherence to standards
Enhance the flow of information throughout an information system
Promote adaptability necessary for a changeable environment
Ensure interoperability among organizational and external entities
Maintain effective change management policies and practices
Your organisations activities will depend upon the infrastructure you have in place, however the management of this can sometime be undervalued to the detriment of your business, yet according to research (cited in an article in DMReview), investments in infrastructure management have the largest single impact on an organisation's revenue and efficiency.
|Systems Management||Includes gathering requirements, purchasing equipment and software, distributing it to where it is to be used, configuring it, maintaining it with enhancement and service updates, setting up problem-handling processes, and determining whether objectives are being met.|
|Network Management ||The management of your computer network including ensuring your network is secure from unauthorised users; performs to the standards required at all times; is available to all users and; is responsive to hardware and software malfunctions.|
|Storage Management ||The management of your storage networks and storage services such as virtualiSation, replication, mirroring, security, compression, traffic analysis and other services along with the tools, policies and processes that encompass the numerous storage technologies. |
St Helens & Knowsley Health Informatics Team provides Infrastructure Management services to our customers ensuring that information is available to the right person in the right place at the right time, using the right technology, and that the information is securely delivered.
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