www.his.sthk.nhs.uk

Infrastructure Management

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Infrastructure management is the management of essential operation components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness. 

​​Among other purposes, infrastructure management as a service or task seeks to:

  • Reduce duplication of effort
  • Ensure adherence to standards

  • Enhance the flow of information throughout an information system

  • Promote adaptability necessary for a changeable environment

  • Ensure interoperability among organizational and external entities

  • Maintain effective change management policies and practices


Your organisations activities will depend upon the
infrastructure you have in place, however the management of this can sometime be undervalued to the detriment of your business, yet according to research (cited in an article in DMReview), investments in infrastructure management have the largest single impact on an organisation's revenue and efficiency.  

​The Infrastructure Management service from StHK HIS can be divided into three categories:
Systems ManagementIncludes gathering requirements, purchasing equipment and software, distributing it to where it is to be used, configuring it, maintaining it with enhancement and service updates, setting up problem-handling processes, and determining whether objectives are being met.
Network Management 
The management of your computer network including ensuring your network is secure from unauthorised users; performs to the standards required at all times; is available to all users and; is responsive to hardware and software malfunctions.
Storage Management 
The management of your storage networks and storage services such as virtualiSation, replication, mirroring, security, compression, traffic analysis and other services along with the tools, policies and processes that encompass the numerous storage technologies.


St Helens & Knowsley Health Informatics Team provides Infrastructure Management services to our customers ensuring that information is available to the right person in the right place at the right time, using the right technology, and  that the information is securely delivered.

 

 

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